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Business/ salesforce.com/ Salesforce Evidence record · not search-indexed, no advertising

Application record · ID 404249815

Salesforce app icon

Salesforce

by salesforce.com · Business · Free

Average rating
4.8
350K ratings
Ratings
350K
On store since
2010
15 yrs 252 d
Languages
26
01

Analyst summary

Last verified 5 Aug 2026

Salesforce is a Business application published by salesforce.com. It holds a 4.8-star average across 350,028 public ratings.

It is actively maintained: the most recent update we observed shipped 28 Jul 2026. The listing has been on the store for 15 yrs 252 d.

On the listing it is localized into 26 languages, a 361 MB download, runs on iPhone 5s and newer · iPad.

A summary of the measured figures recorded on this page, kept current as the numbers change.
02

Position in category

Each bar shows where Salesforce sits in the distribution of Business apps we track. Percentiles are computed over apps with the field observed, not the whole category.

Rating volume 99th pct.
Average rating 78th pct.
Download size 97th pct.
Price 5th pct.

Distribution computed with the category report · Full category report

03

Review intelligence

Medium confidence

Users report frequent login problems, crashes, and difficulty navigating the app compared to the web version.

Computed from 102 public reviews, 30 Jun 2025–31 Jul 2026 · 5 in the last 30 days. Sentiment and themes are model-derived from the review text, not categories we imposed.

login issues Negative · 13
app crashes/freezes Negative · 9
usability/navigation Negative · 9
app vs web version Negative · 7
performance/speed Negative · 6
customization/features Positive · 5
In users’ words · verbatim public App Store reviews, unedited
★★★★★
Salesforce mobile app rating
I love being able to check on things while on the go. I hope they continue to add to the mobile app, like calendars, etc being able to have everything at your fingertips… I love it!
A Salesforce Aficionado · v262.030 · 31 Jul 2026
★☆☆☆☆
Awful, unusable
If you do a lot of work on custom objects in lightning, the app is entirely unusable. Might be great for out of the box users, but its awful and im only here in the app store to try to forbid it from installing, because it KEEPS AUTOMATICALLY INSTALLING.
kjjhybun · v262.020 · 20 Jul 2026

Trajectory: stable · recomputed when new reviews arrive · limitations

04

Health timeline

A dated record of what has actually happened to this app — launch, updates, price moves and record-board milestones. Every point is a stored observation, never an estimate.

Daily rating & price tracking began 9 Aug 2026; the growth curve fills in here as observations accrue.

  1. 28 Jul 2026 Update Updated to v262.030 The most recent version we observed on the listing.
  2. 22 Nov 2010 Launch Launched on the App Store Original release date stated on the listing.

Dates are read from the listing and from our own daily observations; the rating curve accrues going forward. How we track.

05

Listing & advisories

Download size

361 MB

Minimum iOS

18.0

Devices supported

iPhone 5s and newer · iPad

Age rating

4+

Advisories

None listed by the publisher

Screenshots

6 on the listing

Salesforce screenshot Salesforce screenshot Salesforce screenshot Salesforce screenshot Salesforce screenshot Salesforce screenshot

Screenshots are hotlinked from the public store listing and belong to the publisher.

06

Rankings this app appears on

07

Peer set

Peers are well-rated apps in Business, selected by category and rating — not by similarity of description, so the comparison is like-for-like on scale.

AppRatingRatingsPrice
Salesforce 4.8 350K Free
抖音来客 5.0 463.3K Free
Jotform - Form, Sign & Survey 5.0 43.7K Free
TQL Carrier Dashboard 4.9 54K Free
Adventure Kids Playcare 4.9 1,443 Free
Toast Now 4.9 10.9K Free
Black Star Network 4.9 1,154 Free
08

Questions this record can answer

How was every figure on this page produced?

Each figure is read from public App Store metadata or computed from it, dated to when we read it, and traceable to a stored row. Percentiles, cadence, longevity and sentiment are derived by us; ratings, prices, sizes and dates are taken as the store reports them.

Why can the star average and recent opinion disagree?

The star average is cumulative over the app’s whole life, so recent opinion barely moves it. Any sentiment figure we compute reads only recent review text, which is why it turns first. Treat a divergence as an early indicator, not a verdict.

What can this page not tell you?

Downloads, revenue, active users, subscription pricing inside the app, and anything about security or data handling. None of those are visible in public store metadata, so we do not estimate them.

09

Provenance

Source
Public App Store listing metadata and public customer reviews.
Collection window
Last read 5 Aug 2026. Listing re-read daily; reviews re-read on a slower cadence.
Derived figures
Percentiles, update cadence, longevity and sentiment are computed by us, not supplied by the store.
Corrections
No corrections on this record. Report an error

This record is excluded from search indexes and the sitemap, and carries no advertising. It exists so that figures used in our published analysis can be checked at source. Why we do this