Application record · ID 497468339
My Doctor Online (NCAL Only)
by Kaiser Permanente · Medical · Free
- Average rating
- 4.8
- 88.5K ratings
- Ratings
- 88.5K
- On store since
- 2012
- 14 yrs 136 d
- Languages
- 2
Analyst summary
Last verified 8 Aug 2026My Doctor Online (NCAL Only) is a Medical application published by Kaiser Permanente. It holds a 4.8-star average across 88,473 public ratings.
It is actively maintained: the most recent update we observed shipped 16 Jul 2026. The listing has been on the store for 14 yrs 136 d.
On the listing it is localized into 2 languages, a 440 MB download, runs on iPhone 5s and newer · iPad.
Position in category
Each bar shows where My Doctor Online (NCAL Only) sits in the distribution of Medical apps we track. Percentiles are computed over apps with the field observed, not the whole category.
Distribution computed with the category report · Full category report
Review intelligence
Medium confidenceUsers report the app is now useless as it redirects to the website for most functions and often fails to open.
This app is easy to use. Meets all my needs so far interacting with KP. Scheduling a visit very easy. Video classes are easy and have stable connections. I have used this app for awhile. I have had no negative experiences.
The KP app and website is so frustrating to use. Dead links everywhere and interface is not intuitive at all. our premiums are so high you would think they can pay someone to make a proper app and website.
Trajectory: declining · recomputed when new reviews arrive · limitations
Health timeline
A dated record of what has actually happened to this app — launch, updates, price moves and record-board milestones. Every point is a stored observation, never an estimate.
- 16 Jul 2026 Update Updated to v9.6 The most recent version we observed on the listing.
- 5 Mar 2012 Launch Launched on the App Store Original release date stated on the listing.
Dates are read from the listing and from our own daily observations; the rating curve accrues going forward. How we track.
Listing & advisories
Download size
440 MB
Minimum iOS
16.2
Devices supported
iPhone 5s and newer · iPad
Age rating
12+
Advisories
Infrequent/Mild Medical/Treatment Information
Screenshots
2 on the listing
Screenshots are hotlinked from the public store listing and belong to the publisher.
Rankings this app appears on
Peer set
Peers are well-rated apps in Medical, selected by category and rating — not by similarity of description, so the comparison is like-for-like on scale.
| App | Rating | Ratings | Price |
|---|---|---|---|
| My Doctor Online (NCAL Only) | 4.8 | 88.5K | Free |
| Agria | 5.0 | 3,246 | Free |
| Nara Baby & Pregnancy Tracker | 4.9 | 23K | Free |
| MÜV Dispensary | 4.9 | 17.9K | Free |
| Aya Healthcare Job Search | 4.9 | 6,856 | Free |
| Hinge Health | 4.9 | 157K | Free |
| Olá Doutor: Atendimento médico | 4.9 | 10.1K | Free |
Questions this record can answer
How was every figure on this page produced?
Each figure is read from public App Store metadata or computed from it, dated to when we read it, and traceable to a stored row. Percentiles, cadence, longevity and sentiment are derived by us; ratings, prices, sizes and dates are taken as the store reports them.
Why can the star average and recent opinion disagree?
The star average is cumulative over the app’s whole life, so recent opinion barely moves it. Any sentiment figure we compute reads only recent review text, which is why it turns first. Treat a divergence as an early indicator, not a verdict.
What can this page not tell you?
Downloads, revenue, active users, subscription pricing inside the app, and anything about security or data handling. None of those are visible in public store metadata, so we do not estimate them.
Provenance
- Source
- Public App Store listing metadata and public customer reviews.
- Collection window
- Last read 8 Aug 2026. Listing re-read daily; reviews re-read on a slower cadence.
- Derived figures
- Percentiles, update cadence, longevity and sentiment are computed by us, not supplied by the store.
- Corrections
- No corrections on this record. Report an error
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