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Finance/ Optum Inc./ Optum Bank Evidence record · not search-indexed, no advertising

Application record · ID 1322690077

Optum Bank app icon

Optum Bank

by Optum Inc. · Finance · Free

Average rating
4.8
54.5K ratings
Ratings
54.5K
On store since
2018
8 yrs 196 d
Languages
1
01

Analyst summary

Last verified 3 Aug 2026

Optum Bank is a Finance application published by Optum Inc.. It holds a 4.8-star average across 54,506 public ratings.

It is actively maintained: the most recent update we observed shipped 21 Jul 2026. The listing has been on the store for 8 yrs 196 d.

On the listing it is a 64.0 MB download, runs on iPhone 5s and newer · iPad.

A summary of the measured figures recorded on this page, kept current as the numbers change.
02

Position in category

Each bar shows where Optum Bank sits in the distribution of Finance apps we track. Percentiles are computed over apps with the field observed, not the whole category.

Rating volume 95th pct.
Average rating 73rd pct.
Download size 55th pct.
Price 5th pct.

Distribution computed with the category report · Full category report

03

Review intelligence

Medium confidence

Users report frequent login errors, poor customer service, and issues with HSA/FSA functionality, making the app difficult to use.

Computed from 100 public reviews, 31 Mar 2025–16 Jul 2026 · 2 in the last 30 days. Sentiment and themes are model-derived from the review text, not categories we imposed.

login issues Negative · 20
customer service Negative · 10
HSA/FSA functionality Negative · 9
app errors/bugs Negative · 8
app usability Mixed · 6
fees Negative · 3
In users’ words · verbatim public App Store reviews, unedited
★★★★★
Error
Several attempts to login on the app and it gives me an error message. The update has been done but still having login error messages. The app is great when you can get logged in and see your information but they need to fix the glitches.
Bertwheel · v4.5.0 · 16 Jun 2026
★☆☆☆☆
Login issues w/o manual dns settings
Not sure what happened on the last update 3 wks ago, but I can no longer use the site or app w/o changing dns settings to manual. Can it be fixed please?
Alpine^> · v4.6.0 · 15 Jul 2026

Trajectory: declining · recomputed when new reviews arrive · limitations

04

Health timeline

A dated record of what has actually happened to this app — launch, updates, price moves and record-board milestones. Every point is a stored observation, never an estimate.

Daily rating & price tracking began 9 Aug 2026; the growth curve fills in here as observations accrue.

  1. 21 Jul 2026 Update Updated to v4.7.0 The most recent version we observed on the listing.
  2. 7 Jan 2018 Launch Launched on the App Store Original release date stated on the listing.

Dates are read from the listing and from our own daily observations; the rating curve accrues going forward. How we track.

05

Listing & advisories

Download size

64.0 MB

Minimum iOS

16.0

Devices supported

iPhone 5s and newer · iPad

Age rating

4+

Advisories

None listed by the publisher

Screenshots

4 on the listing

Optum Bank screenshot Optum Bank screenshot Optum Bank screenshot Optum Bank screenshot

Screenshots are hotlinked from the public store listing and belong to the publisher.

06

Peer set

Peers are well-rated apps in Finance, selected by category and rating — not by similarity of description, so the comparison is like-for-like on scale.

AppRatingRatingsPrice
Optum Bank 4.8 54.5K Free
Kikoff – Build Credit Quickly 4.9 260.9K Free
Robinhood Banking 4.9 69.7K Free
Финуслуги: вклады, займы LFG 4.9 5,046 Free
Qualifier Plus IIIx/fx 4.9 3,369 Free
Uber Pro Card 4.9 211.3K Free
Facio - Antecipação de salário 4.9 67.7K Free
07

Questions this record can answer

How was every figure on this page produced?

Each figure is read from public App Store metadata or computed from it, dated to when we read it, and traceable to a stored row. Percentiles, cadence, longevity and sentiment are derived by us; ratings, prices, sizes and dates are taken as the store reports them.

Why can the star average and recent opinion disagree?

The star average is cumulative over the app’s whole life, so recent opinion barely moves it. Any sentiment figure we compute reads only recent review text, which is why it turns first. Treat a divergence as an early indicator, not a verdict.

What can this page not tell you?

Downloads, revenue, active users, subscription pricing inside the app, and anything about security or data handling. None of those are visible in public store metadata, so we do not estimate them.

08

Provenance

Source
Public App Store listing metadata and public customer reviews.
Collection window
Last read 3 Aug 2026. Listing re-read daily; reviews re-read on a slower cadence.
Derived figures
Percentiles, update cadence, longevity and sentiment are computed by us, not supplied by the store.
Corrections
No corrections on this record. Report an error

This record is excluded from search indexes and the sitemap, and carries no advertising. It exists so that figures used in our published analysis can be checked at source. Why we do this