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Shopping/ Chewy, Inc./ Chewy - Pet Care & Pharmacy Evidence record · not search-indexed, no advertising

Application record · ID 1149449468

Chewy - Pet Care & Pharmacy app icon

Chewy - Pet Care & Pharmacy

by Chewy, Inc. · Shopping · Free

Average rating
4.9
1.1M ratings
Ratings
1.1M
On store since
2016
9 yrs 266 d
Languages
1
01

Analyst summary

Last verified 3 Aug 2026

Chewy - Pet Care & Pharmacy is a Shopping application published by Chewy, Inc.. It holds a 4.9-star average across 1,054,326 public ratings.

It is actively maintained: the most recent update we observed shipped 30 Jul 2026. The listing has been on the store for 9 yrs 266 d.

On the listing it is a 106 MB download, runs on iPhone 5s and newer · iPad.

A summary of the measured figures recorded on this page, kept current as the numbers change.
02

Position in category

Each bar shows where Chewy - Pet Care & Pharmacy sits in the distribution of Shopping apps we track. Percentiles are computed over apps with the field observed, not the whole category.

Rating volume 98th pct.
Average rating 96th pct.
Download size 73rd pct.
Price 5th pct.

Distribution computed with the category report · Full category report

03

Review intelligence

Medium confidence

Users praise customer service but frequently report issues with app performance and navigation.

Computed from 110 public reviews, 19 Feb 2026–1 Aug 2026 · 18 in the last 30 days. Sentiment and themes are model-derived from the review text, not categories we imposed.

customer service Positive · 16
app performance Negative · 13
navigation Negative · 6
ordering/checkout Mixed · 5
company ethics Mixed · 4
delivery Mixed · 4
In users’ words · verbatim public App Store reviews, unedited
★★★★☆
Hot
Made my phone so hot and ran slow. Update can’t keep up with older phones? Could be user issue
Cocolo2194 · v26.29.0 · 1 Aug 2026
★★☆☆☆
Customer Service
Terrible customer service when an issue arises. Border line incompetent and dishonest. Will not use again.
Your Mom In Spandex · v26.27.0 · 19 Jul 2026

Trajectory: stable · recomputed when new reviews arrive · limitations

04

Health timeline

A dated record of what has actually happened to this app — launch, updates, price moves and record-board milestones. Every point is a stored observation, never an estimate.

Daily rating & price tracking began 9 Aug 2026; the growth curve fills in here as observations accrue.

  1. 30 Jul 2026 Update Updated to v26.29.0 The most recent version we observed on the listing.
  2. 13 Jul 2026 Board Entered Best Free in Shopping Best position observed: #17.
  3. 13 Jul 2026 Board Entered Family Friendly in Shopping Best position observed: #15.
  4. 13 Jul 2026 Board Entered Highest Rated in Shopping Best position observed: #17.
  5. 7 Nov 2016 Launch Launched on the App Store Original release date stated on the listing.

Dates are read from the listing and from our own daily observations; the rating curve accrues going forward. How we track.

05

Listing & advisories

Download size

106 MB

Minimum iOS

15.6

Devices supported

iPhone 5s and newer · iPad

Age rating

4+

Advisories

None listed by the publisher

06

Rankings this app appears on

07

Peer set

Peers are well-rated apps in Shopping, selected by category and rating — not by similarity of description, so the comparison is like-for-like on scale.

AppRatingRatingsPrice
Chewy - Pet Care & Pharmacy 4.9 1.1M Free
Prozis Store 5.0 2,013 Free
IKEA 宜家家居 5.0 403.2K Free
Stamp Me 5.0 2,306 Free
Quince: Luxury Essentials 5.0 8,351 Free
REVOLVE 4.9 142.8K Free
Etsy: Shop Home, Style & More 4.9 7.2M Free
08

Questions this record can answer

How was every figure on this page produced?

Each figure is read from public App Store metadata or computed from it, dated to when we read it, and traceable to a stored row. Percentiles, cadence, longevity and sentiment are derived by us; ratings, prices, sizes and dates are taken as the store reports them.

Why can the star average and recent opinion disagree?

The star average is cumulative over the app’s whole life, so recent opinion barely moves it. Any sentiment figure we compute reads only recent review text, which is why it turns first. Treat a divergence as an early indicator, not a verdict.

What can this page not tell you?

Downloads, revenue, active users, subscription pricing inside the app, and anything about security or data handling. None of those are visible in public store metadata, so we do not estimate them.

09

Provenance

Source
Public App Store listing metadata and public customer reviews.
Collection window
Last read 3 Aug 2026. Listing re-read daily; reviews re-read on a slower cadence.
Derived figures
Percentiles, update cadence, longevity and sentiment are computed by us, not supplied by the store.
Corrections
No corrections on this record. Report an error

This record is excluded from search indexes and the sitemap, and carries no advertising. It exists so that figures used in our published analysis can be checked at source. Why we do this